Naomi Lifshitz

A few weeks ago, in a meeting where I presented new website pages to a client, she told me something that stuck with me:
“Honestly? Above everything else, it just looks like you’re really enjoying working on this.”
And she was right. I really am.
Because websites are one of the things I love most in the world.

Why do B2B websites always seem a bit more intimidating?

When people hear “B2B website,” they immediately imagine something heavy: catalogs, products, integrations, CRM systems, and a content tree with thirty pages. And it’s true - this isn’t the website of a jewelry shop or a restaurant. But that’s exactly what makes it interesting. When handled correctly, this complexity turns into clarity.

So how do you actually make it simple?

A website is not a filing cabinet that needs to store every piece of information accumulated over the years. It needs to be focused and relevant. In almost every B2B website I work on, the same pattern repeats itself — templates that help organize the information clearly. And once every piece of content knows where it belongs, everything starts to fall into place. There’s the product - sometimes physical, sometimes digital, sometimes an entire range that needs to be sorted into a clear catalog. Sometimes products are scattered across applications, technologies, or different solutions. In those cases, it’s better to centralize everything under one catalog with smart filtering. This preserves a clear hierarchy and creates a smooth, intuitive user experience. Behind the product lies the technology, which often interests professional audiences and differentiates the company from competitors. On this page, we presented technical and seemingly “dry” information — but in an airy, clean, and clear way. We added a scrolling visual element inspired by the client’s industry, which made the page feel less mechanical and more pleasant and flowing. Then there are the industries or segments where the product operates — because in B2B, there is no “everyone,” only context. There’s also the company’s reputation, the services it provides, and the people behind the scenes. On the Agmatix website, we organized the entire Case Studies archive in a simple, comfortable way. “About” and “Management” pages are almost always among the most visited. Because even in B2B, people look for people. They want to see faces, understand who stands behind the company, and sometimes even recognize someone they know. Look at this innovative About page we created for trendlineslab, It’s innovative because it’s not just “About” - it tells a story. A brand is a story, and that’s exactly what users feel here: a short, clear journey that presents the company through a narrative rather than dry text. And then there’s one of the most important parts — knowledge hubs B2B customers aren’t looking for slogans; they’re looking for information. Articles, guides, real-world examples, case studies. Knowledge that builds trust.

Staying focused throughout the process

One of the biggest challenges in B2B website projects isn’t necessarily design or technology - it’s the people. Every company has several departments with different viewpoints: marketing, sales, product, support, leadership. Everyone has something to say - and rightly so. But if each person sees the website as theirs, the project quickly spreads in all directions. The solution is to work with a small decision-making team: three to four key personas representing the core needs. They don’t need to agree on everything - but they do need to speak the same language and hold the same goal. Once you have that core, every decision becomes easier.  

And what about all the content?

Almost every company has a sea of materials - presentations, brochures, PDFs, guides, old documents. Instead of trying to “fit everything in,” it’s better to start with the opposite question: What does the user actually need to know here? Not everything needs to become a page. Topics like customer stories, updates, or technological innovations are often better as blog posts or part of the Resources section. Blogs are an excellent way to add knowledge and context without overwhelming the site. You can write about almost anything, and the volume can be endless. You can always enrich the content hub, and with smart filtering, still maintain order and clarity.

Functionality comes first

Not long ago I finished designing an especially complex website - catalog-based, with many digital tools and templates. What made it truly successful was its functionality: clear, intuitive, and easy to use. Visitors know exactly where to find what they’re looking for - and to me, that’s the biggest achievement. B2B websites are, first and foremost, work tools. They need to be functional, comfortable, and clear for users. That doesn’t mean giving up on design - the opposite. A modern look that conveys innovation is part of the message: if the website feels up-to-date, the user will feel the company behind it is moving forward. Like on the Aquestia website, where we highlighted the certifications clearly.

It’s all a matter of mindset

If you approach a B2B website with fear - it really will feel like a monster. But if you approach it as a process of organization, structure, and listening - everything becomes clear. A good website doesn’t need to be big, it just needs to work. And to me, that’s the heart of it: turning complexity into clarity - step by step, methodically, and with a small smile along the way.

The confetti has settled, 2023 is under way, and there’s something new in the air. Many clients are getting in touch because they want to revamp their online presence — either building a new website or upgrading their current one. Like any other field, UX/UI trends develop and change over time. While change is often driven by technology, it’s sometimes the audiences that change – and they want to consume content in a variety of ways. Since no one wants their website to have a geocities 90s vibe, it’s important to be in the know – to be up to date on which trends are last year’s news and the must-haves for 2023. Not to worry, we’re about to fill you in! We caught Naomi Lifshitz, our UX\UI Designer here at OZ Global B2B to tell you all about what you should let go of and what you absolutely must adopt during 2023. Ready to get started? 1. There’s no place like home Let’s kick off with the homepage. Until recently, homepages commonly had sliders of changing images – whether it was a corporate or e-commerce site. While beautiful and eye-catching images may have done the job in the past, it’s no longer enough. “Stop using changing images, leave that to Instagram!” says Naomi. “2023 will be about striking typography with strong messaging. We’re in the era of agendas and companies must present a clear agenda or catchphrase to attract the eye.” A great example of a strong leading line can be found on Tefen’s website – a veteran B2B company that makes a point of staying up to date. Interactive images that change according to user actions also work well. This creates an experience where the user determines the outcome. Check out PCB Technologies site to see how it works.

2. What’s on the menu? “When planning the user experience, we have to put ourselves in our users’ shoes. We all have limited time and between work, home, and family, we don't have time to scroll through endless websites in the search for information,” says Naomi.

What we need is maximum information with minimum effort. A long menu may confuse our users and we may lose them. The last thing we want is potential customers abandoning the site   Naomi’s advice is short and to the point: Go for accurate and clean menus and limit the number of tabs when planning your website. "During the process of building a website, managers at every stage of the marketing process are saying the same thing — keep it brief! There’s no time for unnecessary information.” To make the user experience easier, make sure your menu doesn’t exceed seven tabs. Does that sound challenging? Absolutely! Companies have a lot to say and that’s why it’s important to get professional help when planning the site structure and content. This advice is equally true for small and large companies. Take a look at Twine's colorful website.

3. Make some space!

If Corona taught us anything, it’s the need to give people space — and it’s equally true in the marketing world. Today, international marketing approaches talk about minimalism as a leading tool in design and branding. Let’s leave the mess and clutter behind and make room for space! Spacious websites like Ambar’s make sure that customers don’t drown in a sea of information. They can enjoy browsing the site without straining their eyes or brains.

4. Give the footer the respect it deserves “Just because the footer’s at the bottom of the website doesn’t mean it doesn’t deserve a place of honor,” notes Naomi. “While the footer may be located on the ’fringe’ of the site, we shouldn’t treat it as such. When specifying the site structure every part of the site is important. We’re not going to add unnecessary pages or elements to the site, but the footer appears on every page and needs to be designed accordingly.”When building a brand strategy for businesses, it’s important that it speaks the same language – everywhere it appears – and that includes the footer. Give it space and design it in a brand-compatible manner, incorporating creative brand elements and enticing messaging. Scroll down to Unilog’s footer to see how it reflects the brand’s personality.

5. No more excuses! That’s so yesterday “Leave the excuses why you can’t build a website in 2022,” says Naomi, adding that, “Many businesses avoid building a website on the grounds that they don’t have sufficient budget, information, or products to build a complete site. But keeping your website short and to the point puts paid to that excuse.”

The types of sites Naomi’s talking about are one-pagers, minisites, or landing pages. These are different names for the same concept — small websites that contain exactly the amount of information that you do have. In the B2B world, it’s important to be precise in your messages. Sometimes, a minisite presents the perfect solution, just like the one we built for CodiQ.