The BL[OZ]
Driving results using Technical SEO Strategy | Case study
By
Orly Gilad
, 04/10/2023
In this in-depth case study, we delve into a real-world SEO project that serves as a testament to the remarkable impact a meticulously planned technical optimization strategy can have on a website's performance.
When the new client, an impressive player in the B2B Medical industry, first approached us, we were fully aware that this was a challenge requiring our utmost dedication. In the following case study, we'll walk you through the five pivotal steps we took to completely revamp their online presence, enhancing both page health and authority in the process - bringing an increase of 25% in traffic in just a few months.
Dive into our latest in-depth SEO case study and learn how Page Health and Authority Optimization can drive real-world results. See the transformative power of a meticulously planned technical SEO strategy.Client Background
Our client, a prominent B2B business, from the medical industry, approached us with a pressing concern: their website's underperformance. The objectives were clear - bolster online visibility, boost organic traffic, and, ultimately, amplify revenue streams. The website presented several challenges, including a distressingly low Page Health score of 48 and a less-than-optimal Page Authority of 17. The Analytics showed a high bounce rate and a low average time on the page.
The mission was unequivocal: transform these pivotal metrics to drive higher organic traffic and conversions by improving its metrics.
Challenges Faced
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Low Page Health (Score 48): The website grappled with technical and on-page SEO issues that urgently required rectification.
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Limited Page Authority (Score 17): The website's trustworthiness and credibility fell short, impeding its ascent in search engine rankings.
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Stagnant Organic Traffic: Organic traffic had plateaued, failing to meet conversion rate expectations.
Strategy and Approach
1. Comprehensive Technical Audit
The first crucial step was an exhaustive technical audit.
This audit unearthed a multitude of issues, including a sluggish page load speed, poor mobile-friendliness, and crawlability impediments.
We also identified and rectified:
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Broken links, which were harming user experience.
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Duplicate content issues that led to search engine confusion.
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Inadequate URL structures that hindered proper indexing.
Furthermore, addressing page speed was of paramount importance. Google's Core Web Vitals update places significant emphasis on page speed, and our efforts in this regard had a profound impact on website health.
2. In-Depth Keyword Research
Simultaneously, we embarked on an extensive keyword research expedition. Our goal was to identify high-impact keywords that resonated with both the client's objectives and current industry trends. This laid the foundation for a robust keyword strategy, ensuring that the content aligned perfectly with the target audience's intent.
3. On-Page Optimization
Optimizing existing content and crafting new, keyword-rich content was the next step. This involved:
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Enhancing meta tags, crafting compelling headings, and optimizing image alt attributes to enhance visibility.
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Leveraging schema markup to provide search engines with structured data, enhancing search results' richness.
4. Technical SEO Enhancements
Technical SEO enhancements played a pivotal role in improving website health:
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We submitted updated sitemaps to search engines for expedited indexing.
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Canonicalization issues were addressed to prevent duplicate content penalties.
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An improved website navigation system and internal linking structure provided users with an enhanced experience.
5. Content Marketing and Link Building
The final piece of the puzzle was content marketing and link building:
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Improving internal linkage between relevant content pieces within the website, which also improved time on site.
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We created high-quality, shareable content to attract backlinks, thereby elevating Page Authority.
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Employing ethical link-building strategies solidified the website's authority and trustworthiness.
Results Achieved
1. Page Health Transformation
Within a matter of months, our strategies propelled the Page Health score from 48 to an astounding 95. The resolution of technical issues, especially the optimization of page load speed, resulted in vastly improved overall website performance.
2. Page Authority Ascension
Page Authority, a key indicator of trustworthiness, surged from 17 to a highly commendable 29. The remarkable improvement was primarily attributed to the augmented backlink profile garnered through our content marketing and link-building endeavors.
3. Explosive Organic Traffic Growth
One of the most remarkable outcomes of our SEO campaign was the monumental 20% increase in organic traffic within just three months. Our meticulous efforts in addressing page speed and optimizing for Core Web Vitals played a substantial role in this growth.
4. Enhanced User Experience
By addressing technical issues and optimizing on-page elements, the website now delivers a seamless and engaging user experience. This has led to lower bounce rates and extended user sessions, cementing the site's position in search engine rankings.
Conclusion
This case study serves as a compelling testament to the power of a meticulously crafted SEO plan and precise technical optimization. The transformation of Page Health from 48 to an impressive 95 and Page Authority from 17 to 29 vividly illustrates the tangible benefits of strategic SEO efforts.
By systematically addressing technical issues, optimizing on-page elements, and implementing effective content marketing and link-building strategies, we achieved remarkable results. The client's online visibility, organic traffic, and conversion rates experienced substantial growth. This case study underscores the pivotal role of SEO in enhancing website performance and achieving substantial business growth.
In conclusion, for businesses aspiring to thrive in the digital sphere, investing in SEO is not just a choice; it's an imperative step toward realizing online success.
If you're seeking more detailed information on how optimizing page speed and eliminating duplicate content can enhance your website's health and drive remarkable traffic growth, visit us to read more: https://ozglobalb2b.com/SEO/
Ready to take your website's SEO to the next level? Book a meeting to schedule your consultation and unlock the full potential of your online presence.
How AI Powers Your Marketing & Sales Engine
By
Liron Ramot
, 03/10/2023
Ready to supercharge your inbound marketing game with AI? Say "Aye!" If you're a HubSpot user looking to boost your content creation and sales processes, we've got something exciting for you. Discover how AI can be your secret weapon! Curious to learn more? Click the link to unveil the full potential of HubSpot's AI tools and start revolutionizing your marketing strategy today.
If you’re already using HubSpot to fuel your inbound marketing strategy and drive sales, it’s time you took AI out for a spin
Constantly writing content to fuel your inbound marketing funnel can be time-consuming and costly. While ChatGPT isn’t going to replace your talented content team anytime soon (if at all), it can prove very useful in helping your team conduct research, generate content ideas, and write basic drafts for your team to finetune — so that you can generate more content, faster. It also helps your sales teams focus on closing deals instead of being bogged down by manual tasks. As a HubSpot user, it’s all your fingertips.Say goodbye to writer’s block
Having trouble generating the volume of content you need? Call on HubSpot’s friendly Content Assistant to create or refine web copy, blogs, articles, emails, and more. Using AI, you can generate ideas, outlines, or paragraphs for your required topics. You can also generate sales emails, titles and meta descriptions for pages and posts, and social posts. Simply answer the prompt, “What’s this social post about?” review the result, and tweak until you’re satisfied the post meets your standards. Not writing in English? Set the target language for the required content. Once a language is set, any generated text will automatically be output in that language.Four ways to tweak existing content
Using the “highlight” command, you can rewrite, expand, summarize, or change the tone of the text you’ve highlighted. It’s quick and efficient. Rewrite - Generates different wording for the highlighted text Expand - Elaborates on the content of the highlighted text Summarize - Condenses the highlighted text Change tone - Rewrites the highlighted text in the selected tone: friendly, professional, witty, heartfelt, or educational Beyond using the highlight command, you can also generate headings, paragraphs, and subsections based on your existing content. Clearly describe the content you require and select the required output. Remember to be very specific, use simple language, and provide examples to clarify the context and tone of your request. If at first you don’t succeed, try, try again. Experiment with different prompts until you get the output you need.Best practices for AI-generated content
- Always proofread and edit all your content before you publish it.
- Maintain your brand's voice and style – your tone of voice must be consistent through all marketing materials.
- It’s not all or nothing — remember to balance your AI-generated content with human-generated content.
- Check, check, and check again. While HubSpot has put security measures in place, content assistant may occasionally generate inaccurate, skewed, inappropriate, or misleading information. Make sure you verify the accuracy of the output's content, particularly any statistics or facts.
Streamline your daily sales workflow with ChatSpot.ai
Another great AI tool in the HubSpot toolbox is ChatSpot.ai, which helps your sales team save time and maximizes productivity by carrying numerous daily tasks. It can assist with lead management, adding contacts and companies to HubSpot’s CRM, including specific notes, assigning tasks, and sending reminders as well as personalized follow-up emails – all through simple chat-based commands. It quickly identifies prospects based on specific criteria (such as industry, location, and size) and provides a list of high-potential leads. It’s easy to create real-time custom reports on key metrics, including website visits, lead conversions, and revenue in an easily digestible format. It also aids with forecasting, listing the deals closing within a specific timeframe, the deal stage, as well as anticipated revenues. In short: It simplifies and streamlines your team’s daily workflow, cuts down on time-consuming manual tasks, and helps your sales team do more in less time. All those ready to start using AI, say “Aye!”What is Business to Employee (B2E) and how can it impact your company?
By
Guy Toledano
, 01/10/2023
Business-to-Employee, or B2E, refers to the strategies and technologies that companies use to support and engage their employees. B2E covers everything from attracting, recruiting, training, and onboarding employees, to providing self-service solutions and individualized access to essential tools or software.



Maytronics - OZ Global B2B


Branding 101 – The Branding Process Explained
By
Inbar Telem
, 03/09/2023
Want to know the secret sauce of branding? Our latest blog post has it all! Learn how inspiration fuels our journey, how design brings brands to life, and how businesses evolve through effective branding. Click here to uncover the branding recipe for success!

Step One – How to Start the Branding Process for a Business?
The start is life itself, because every day we're exposed to hundreds of messages, ideas, videos, texts, and images. Later it all comes together, and our mind begin processing all these inspirations into new, original, and unique design and language for a specific client. At Oz, we make sure our team, in this case, our designers, is exposed to diverse content worlds and various content styles. This opens up their minds to creativity, from which different brands for different companies can blossom (even if they're in the same industry, they'll create something unique and original – that's the beauty of it!). The branding process for a business begins as a strategic process where we research and analyze the brand, the product, the company, or the service – and answer the age-old questions – what is the company's vision, what makes the company special, what customers expect, and what the competition offers. To differentiate the brand effectively, it's essential to examine competitors – what visual and textual language they use, what messages they convey to the world, and what their customers think of them. During this examination, we come across tons of content and inspiration on the web, and it's a fantastic process. All the research and in-depth analysis, combined with the ideas and inspirations, meld together to form the foundation of the brand – the unique value proposition, the narrative, the promise, and the brand's values.
Step Two – How to Implement the Branding Process?
This is the step everyone seems to be familiar with – the name, logo, fonts, color palette. Supposedly. Since everyone talks about this step, it's crucial to understand that without a solid foundation and thorough research, it won't work. The brand's cornerstones (based on the strategic messages, remember?) need to be creatively and visually translated into the brand's language – both in verbal elements (the brand's name and slogan) and visual elements (the logo, fonts, shapes, and colors). The brand's domain, characteristics, and values will be expressed through its visual appearance. Importantly, the design should not only be eye-catching but should also have longevity. Trends come and go, but your branding should remain stable for years. Our designers have the ability to translate the emotional world into the visual world, making your target audience express positive emotions, identify with your brand, and remember your look (for the next time they encounter you) – or in short, to create an impactful brand for you.
Step Three – How Does a Business Change as a Result of Branding?
So, we've gathered inspiration, worked with a professional branding agency (like OZ, ahem), researched, and analyzed, and the designers have prepared sketches. And the most exciting part – the management approved it! So now what? Implementation! At the end of the branding process and the creation of the brand's visual language, it's time to infuse it into every marketing and reputation aspect of the company. The new language will be applied across the board – on social networks, envelopes, outdoor signs and ads, physical offices, pens and notebooks – anything that comes to mind (and if it doesn't, our client managers have plenty of ideas). Effective design is measured by its versatility. If the base has a strong and focused idea, it will be clear how to continue and develop that into the brand's language in every format – digital and print.Account Based Marketing (ABM) Vs. Lead Generation
By
Guy Toledano
, 17/08/2023
Are you struggling to decide between account-based marketing (ABM) and Lead Generation for your business? In this blog, we explore the key differences between the two strategies and how they can be used together to achieve optimal results. From understanding the benefits of demand generation to utilizing ABM for "land and expand" tactics. This guide provides valuable insights for marketers looking to boost their ROI. Additionally, the blog discusses how to effectively target the two main types of LinkedIn users to generate leads and increase engagement.


Is your website “Bing-ready”?
By
Orly Gilad
, 16/07/2023
This blog highlights essential points for SEO practitioners targeting Bing and Google. Topics include keyword research, social media integration, backlinks, local SEO, rich media content, and technical SEO. Stay updated with evolving algorithms for the best results. For more information, consult reputable SEO blogs and industry websites.
Here are some general points to consider when comparing SEO for Bing and Google:
- Keyword Research: While Bing and Google both consider keywords relevancy as an important factor for SEO, they may have different algorithms for how they interpret and rank keywords. It's important to research and optimize for search terms that are relevant to both Bing and Google search results. ➭ For example, After conducting keyword research, you may find that [your company solution] + USA are popular search terms on both Bing and Google. By optimizing your content for these keywords, you'll increase the chances of appearing in search results on both search engines.
- Social Media Integration: Bing tends to give more importance to social media integration and social signals, such as social media shares, likes, and comments, compared to Google. Incorporating social media strategies into your SEO efforts may be more beneficial for Bing rankings, so be sure to promote your content on social media platforms like LinkedIn, Twitter, and Facebook, encouraging shares, likes, and comments to improve Bing rankings.
- Backlinks: Both Bing and Google consider backlinks as an important ranking factor, but they may have different algorithms for evaluating the quality and relevance of backlinks. It's important to understand the differences and optimize your backlink strategy accordingly. ➭Request backlinks from authoritative industry websites or thought leaders to enhance your website's credibility and rankings on both Bing and Google.
- Local SEO: Bing tends to place more emphasis on local search results compared to Google. Optimizing your website for local SEO, by including location-specific keywords like "top Global B2B agencies in [Israel]" ;) will help optimize your local listing, and getting local citations, will be beneficial for both Bing and GMB rankings.
- Rich Media Content: Bing tends to place more importance on rich media content, such as images and videos, compared to Google. Including relevant images and videos with proper optimization may help improve your rankings on Bing.
- Technical SEO: Both Bing and Google consider technical SEO factors, such as website speed, mobile-friendliness, and crawlability. Optimizing your website's technical aspects according to the guidelines of both search engines can help improve your SEO performance on both Bing and Google.
➭ To find the technical guidelines for both Bing and Google, you can refer to the official documentation and resources provided by each search engine:
Additionally, both Bing and Google offer webmaster tools that provide insights into your website's performance, indexing status, and potential issues. These tools can help you optimize your website according to the search engine guidelines, improving your overall SEO performance.
- Bing Webmaster Tools: https://www.bing.com/webmasters/
- Google Search Console: https://search.google.com/search-console
Will AI be the end of SEO?
By
Orly Gilad
, 14/06/2023
As ChatGPT gains momentum, concerns are growing regarding its impact on everything from coding to SEO. It depends on who you ask, but the current consensus is that AI is not likely to kill Search Engine Optimization. In fact, it may actually prove quite useful in enhancing and optimizing SEO efforts. AI-powered technologies can provide insights, automate tasks, and improve the efficiency of SEO strategies.
As ChatGPT gains momentum, concerns are growing regarding its impact on everything from coding to SEO.
It depends on who you ask, but the current consensus is that AI will not likely kill Search Engine Optimization. It may actually prove quite useful in enhancing and optimizing SEO efforts. AI-powered technologies can provide insights, automate tasks, and improve the efficiency of SEO strategies. If it’s repetitive and time-consuming, AI has got you covered Why spend time on keyword research, competitor analysis, and content optimization, when you can be focusing on strategic planning and higher-level tasks? Here are three key ways AI can help:- Data Analysis AI can process and analyze large amounts of data quickly and accurately, which can help identify patterns, trends, and opportunities for SEO optimization. This can include analyzing search data, website analytics, and user behavior data to inform SEO strategies and tactics.
- Content OptimizationAI-powered content generation tools can assist in creating high-volume and optimized content. These tools can provide insights on keyword usage, content structure, readability, and relevance to improve the overall quality of content for SEO purposes.
- PersonalizationAI can analyze user data and behavior to deliver personalized search results and content recommendations. This can help improve user engagement and satisfaction, which can indirectly impact SEO rankings.

AI is your assistant, not your replacement
AI can’t replace human expertise in SEO. SEO professionals will still play a crucial role in interpreting and implementing the insights provided by AI, as well as adapting SEO strategies to changing algorithms, user behaviors, and business goals. AI tools can be powerful to support and enhance SEO efforts, but human creativity and strategic thinking will remain crucial in the SEO landscape.How can you utilize ChatGPT for SEO purposes?
Here are its suggestions:- Content Generation: Use ChatGPT to generate ideas for quick content for your website, blog, or social media posts. You can input keywords, topic ideas, or specific questions related to your SEO strategy, and ChatGPT can generate content that aligns with your SEO goals.
- Keyword Research: Utilize ChatGPT to brainstorm and generate keyword ideas for your SEO campaigns. You can input seed keywords or topic ideas, and ChatGPT can generate a list of related keywords that can help you identify opportunities for content creation and optimization.
- Meta Tags Optimization: Use ChatGPT to generate optimized meta tags, including title tags and meta descriptions, that are relevant to your target keywords and audience. ChatGPT can provide suggestions and variations for meta tags that can improve your website's click-through rates (CTRs) and search engine visibility.
- SEO Content Optimization: Input your existing content into ChatGPT to get suggestions on how to optimize it for SEO. ChatGPT can provide recommendations on improving content structure, keyword placement, and readability to make your content more search-engine-friendly.
- On-Page SEO: Use ChatGPT to get suggestions on optimizing various on-page SEO elements, such as headings, image alt tags, and URL structure. ChatGPT can provide insights on how to improve these elements for better search engine visibility and user experience.
- SEO Strategy assistance: Utilize ChatGPT to brainstorm and generate ideas for your overall SEO strategy, including content topics, and social media integration. ChatGPT can provide wide suggestions and insights that can inform your SEO planning and execution.
- SEO Troubleshooting: Input specific SEO challenges or issues into ChatGPT to get insights and suggestions on how to resolve them. ChatGPT can provide troubleshooting tips and recommendations to overcome common SEO obstacles.

Watch Google's update on Search Generative Experience:
HubSpot – Marketing, ROI, and everything in between
Speaker: Dor Rotschild
Hebrew Webinar - marketing managers and sales managers who want to know what really happens in the connection between the marketing and sales processes in your company, and how the connection contributes to ROI and results.
How to Meet & Influence Your Door Openers
Speakers: Nirit Elyovich and Rivi Kesten
The Door Openers strategy will bring you directly to the key people who will open the door for your company.
Don’t say you didn’t see it coming
In October 2020, Google announced that it would discontinue Universal Analytics and shift to Google Analytics 4 (GA4). But don’t worry, we’ve got you covered with our step-by-step guide on how to switch from Universal Analytics to GA4, discuss the differences between these two versions of GA, and highlight some of the benefits of GA4.
The clock is ticking
From July 2023, the free version of GA will no longer gather data. That means if you want to continue using Google Analytics, you must switch to GA4. Take note, you will be able to access your previously processed data in your Universal Analytics property for at least six months. However, you won’t be able to view your Universal Analytics reports or interact with your analytics data via the API. This change will affect all website owners who rely on their Google Analytics account as their main data source for audience demographics, behavior, and areas of interest.What’s the difference between Google Analytics and GA4?
If you want to know how your users are interacting with your website or app, you need effective event tracking which allows you to track specific user interactions – such as button clicks, video plays, and form submissions. In the past, you needed to set it up manually, adding code snippets to your website or app to track specific events, which was challenging to manage. The good news is that G4 has already set it up for you and you can configure event tracking without coding. While the focus used to be on calculating site sessions and monitoring audiences, it’s now moved to what audiences are actually doing on your site. GA4 offers parameters, enhanced measurement, and in-platform event creation (replacing action, category, and label). When setting up the data stream, you can turn on enhanced measurement to automatically collect page views, downloads, outbound clicks, video engagement, and scrolls. Conditions and parameters (which provide context on the user or user actions) cover events that don’t fall under enhanced measurement. Take note that you can mark events as conversions which eliminate the need for goal setup.There are four types of events covered in GA4:
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Automatically collected events

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Enhanced measurement events

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Recommended events

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New G44 features
- Link to Google Merchant Center, Google Optimize, and BigQuery natively and for free
- Create custom reports in GA4 and add those reports right to your navigation
- Custom dashboards combining two tools in one —taking the data from UA and Data Studio
Gee, four sounds great!
Switching to GA4 allows you to take advantage of all the new advanced features and get the most out of your data. There isn’t much time left to make the move, so if you haven’t already started, it’s time to make the switch now. Ready to make the switch? Our SEO team will walk you through it.From a Simple PPT to a Winning Presentation
Speakers: Rivi Kesten Buk and Nevo Levin
Practical Tips for PowerPoint Presentations From Oz's Experts
Move over Google Analytics, GA4 is coming to your website soon
By
Orly Gilad
, 17/05/2023
You’re probably familiar with Universal Analytics, the Google Analytics (GA) tool that has been around for more than a decade, providing website owners and publishers with insights into their website’s performance. But in July 2023, it’s being replaced by GA4. Are you ready for the switch?
Don’t say you didn’t see it coming
In October 2020, Google announced that it would discontinue Universal Analytics and shift to Google Analytics 4 (GA4). But don’t worry, we’ve got you covered with our step-by-step guide on how to switch from Universal Analytics to GA4, discuss the differences between these two versions of GA, and highlight some of the benefits of GA4.
The clock is ticking
From July 2023, the free version of GA will no longer gather data. That means if you want to continue using Google Analytics, you must switch to GA4. Take note, you will be able to access your previously processed data in your Universal Analytics property for at least six months. However, you won’t be able to view your Universal Analytics reports or interact with your analytics data via the API. This change will affect all website owners who rely on their Google Analytics account as their main data source for audience demographics, behavior, and areas of interest.What’s the difference between Google Analytics and GA4?
If you want to know how your users are interacting with your website or app, you need effective event tracking which allows you to track specific user interactions – such as button clicks, video plays, and form submissions. In the past, you needed to set it up manually, adding code snippets to your website or app to track specific events, which was challenging to manage. The good news is that G4 has already set it up for you and you can configure event tracking without coding. While the focus used to be on calculating site sessions and monitoring audiences, it’s now moved to what audiences are actually doing on your site. GA4 offers parameters, enhanced measurement, and in-platform event creation (replacing action, category, and label). When setting up the data stream, you can turn on enhanced measurement to automatically collect page views, downloads, outbound clicks, video engagement, and scrolls. Conditions and parameters (which provide context on the user or user actions) cover events that don’t fall under enhanced measurement. Take note that you can mark events as conversions which eliminate the need for goal setup.There are four types of events covered in GA4:
Automatically collected events GA4 automatically collects pageviews, scrolls, and outbound clicks without the need for additional coding.
Enhanced measurement events
Here’s where things get a bit more complex. These events usually track interactions such as page views, file downloads, form interactions, scrolls, outbound clicks, site search, and video engagement that can’t be easily by standard events and require extra coding before GA4 can collect these events and provide reports.
Recommended events
Behind the scenes, GA4 gathers data on your site activity and makes recommendations on events you may want to consider tracking, such as frequent outbound link clicks.
New G44 features
- Link to Google Merchant Center, Google Optimize, and BigQuery natively and for free
- Create custom reports in GA4 and add those reports right to your navigation
- Custom dashboards combining two tools in one —taking the data from UA and Data Studio
Gee, four sounds great!
Switching to GA4 allows you to take advantage of all the new advanced features and get the most out of your data. There isn’t much time left to make the move, so if you haven’t already started, it’s time to make the switch now. Ready to make the switch? Our SEO team will walk you through it.It’s not you, it’s Google!
By
Orly Gilad
, 02/05/2023
Did Your Search Engine Rankings Drop Suddenly? It’s Not You, it’s Google! When you’ve worked hard to get your website ranking high in Google’s results, it can be disturbing when they experience a sudden drop. We’d tell you not to panic, but it doesn’t really work. Actually, if you see other webmasters panicking, chances are you should be too.

It’s not you? It could be Google
Google makes updates every single day, a couple of times a day. A Google update in February caused a lot of volatility. Here’s the bad news: experts say Google’s volatility will continue to intensify. Tools such as Semrush Sensor can help with assessing SERP volatility. Remember, SEO is an ongoing process, so ranking fluctuations are inevitable. By monitoring, analyzing, and optimizing your website's performance regularly, you can improve your rankings and drive more targeted organic traffic to your website over time.To stay informed of the up and downs, follow Google Search Status updates, or SEO news sites and blogs.
How to Identify and Meet Your Door Openers
By
Nirit Elyovich
, 26/03/2023
How to Identify and Meet Your Door Openers How can you identify and get to know the people who are in the right position to open the door for you? In a recent webinar, Nirit Elyovich, our VP Strategy, shared some key insights.
- Who are the door openers?
- How can you get to know them better?


- What tasks need to be done — What is on the decision maker’s plate? Typically, people only listen if it’s in their scope of activity. This is critical!
- What are the aspirations of each persona — What do they want to achieve within their role? In short, what are their “gains?”
- What are their pain points — What makes it difficult to achieve their goals?

UX/UI trends in the B2B world – What to take & leave behind in 2023
By
Naomi Lifshitz
, 18/01/2023
When I just started my career, an intelligent woman told me that only when I understand.
- What’s on the menu? “When planning the user experience, we have to put ourselves in our users’ shoes. We all have limited time and between work, home, and family, we don't have time to scroll through endless websites in the search for information,” says Naomi.
- Make some space!
- Give the footer the respect it deserves “Just because the footer’s at the bottom of the website doesn’t mean it doesn’t deserve a place of honor,” notes Naomi. “While the footer may be located on the ’fringe’ of the site, we shouldn’t treat it as such. When specifying the site structure every part of the site is important. We’re not going to add unnecessary pages or elements to the site, but the footer appears on every page and needs to be designed accordingly.”When building a brand strategy for businesses, it’s important that it speaks the same language – everywhere it appears – and that includes the footer. Give it space and design it in a brand-compatible manner, incorporating creative brand elements and enticing messaging. Scroll down to Unilog’s footer to see how it reflects the brand’s personality.
- No more excuses! That’s so yesterday “Leave the excuses why you can’t build a website in 2022,” says Naomi, adding that, “Many businesses avoid building a website on the grounds that they don’t have sufficient budget, information, or products to build a complete site. But keeping your website short and to the point puts paid to that excuse.”
Consumerize the Customer Journey
By
Nirit Elyovich
, 25/01/2022
Early in my career, a wise woman said customers pay my salary, not owners. It's vital for marketers to consider future customers' needs.
The new B2B customer is a digital native
Our childhood determines our future behaviors as adults, the people we become, and the decision-makers we grow up to be. It is also true of the technological environment in which we were raised.


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- A family business where the younger generation initiates a decision, and the founding generation approves it. Sometimes the founder initiates the decision but immediately passes it on to the younger generation to check online what the options are.
- A senior manager at a big business closes a deal, but the people in the field - professionals or salespeople - do not “speak” the same language. This will greatly affect the next purchase.
The Millennials and Gen Zers highly influence who will enter the decision funnel
About 50% of all product searches on the web are conducted by digital natives. The customer journey is long, complex, and involves many stakeholders.
Two tips to gain the trust of digital natives:
1. Be authentic!
The generation that grew up on social networks, fake news, and unfounded marketing does not believe in marketing messages and does not believe in unproven statements. They have developed a hypersensitivity to online messages - they suffer from a blatant lack of trust in what is being said online. They continue to consume information online, but with a very large firewall. The bright side of it is that digital natives recognize authenticity when they see it..So what does authentic marketing look like?
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- Get your executives to use social media Customers want to know the people behind the executives or the company representatives that they are in contact with.Make sure your site reveals who you are beyond your formal title. What topics do you choose to share? Who are your friends, what groups do you belong to, and to whom do you respond to?LinkedIn is not everything. Feel free to diversify to other social networks - Facebook, Instagram, Twitter, and even Tik Tok.
- Share user-generated content from real people Show real things, with real customers behind them. If you trust your product, let it tell your story.
- Go live on social media platforms Talk without filters. To digital natives this sounds obvious, to digital immigrants, it is less trivial. At first, the digital immigrants posted posts after editing them numerous times. Then they agreed to post an edited video. The transition to live video is scarier, but this is exactly the meaning of authenticity.
- Promote employee advocacy Empower your employees to share smart, quality content with their own social networks. On average, employee networks have 10x more connections than a company has followers. Plus, according to the Edelman Trust Barometer, people are 3x more likely to trust company information shared by an employee than that shared by a CEO.
2. Consumerize!
This word does not exist in the dictionary yet but already stars in the literature that follows trends in the B2B world. As Mona Akmal, Falkon CEO and Cofounder, once said, “As work and life flexibly intertwine, so must our approach to reaching our target users.” Gone are the days when the customer was a business person between 9-17 and a consumer on evenings and weekends. Studies show that the business customer is very much influenced by his consumer experience and expects to have a similar experience in business purchases. The customer experience touches on all stages of the journey - collecting information, placing an order, contacting the company up to paying.- More than 80% of B2B customers stated that they will look for a new supplier if their expectations in terms of customer service and user experience are not fulfilled.
- According to McKinsey & Co, B2B brands score below 50% on customer experience index ratings on average, compared to 65 to 85% for typical B2C brands.
- Gartner illustrates that 77% of B2B buyers report that their last purchase was very difficult or complex.
To sum up…
- The digital natives are digital animals. They were born into it, and it is their playground. It requires us to be present and comfortable in the digital space. Allow them to find us easily and learn about us in a convenient way that interests them. Allow them to easily consult, purchase and pay online.
- Life in the digital arena has taught them to be suspicious, not to believe everything they are told. They have developed the skills and expertise to recognize fake news when they see it. This requires us to be authentic in interactions with them, without filters and edits.
- Remember, before they are decision-makers, customers, or partners, they are first and foremost human beings. Their personal lives have seeped into their business life and it is very difficult for them to separate the two. So, we have no choice but to "consumerize" the way we treat them.

How to Get Started with B2B Videos
By
Liane Shalev
, 26/09/2019
When’s the last time you watched a video? Today? Yesterday?
Key takeaways from HUG Haifa #2, “All About Video”
When’s the last time you watched a video? Today? Yesterday? That puts you in good company. Humans love video. 1/3 of all time online is spent watching videos. In fact, 500 million people watch a video on Facebook every day. And here’s another mindboggling stat for you: Adding a video to your website can improve the chance of a front-page Google result by 53%. That’s right. It doubles your chances of getting onto the first page of Google. Yes, video is big. Yes, it needs to be an important part of your B2B marketing strategy. And no, it’s not nearly as hard as you think to get started with video.

- Attract videos expand reach and build trust and credibility with your audience.
- Engage videos convert your visitors into leads and ultimately close them as customers.
- Delight videos encourage customers to embrace your brand and become brand evangelists.
- Increase brand awareness and attract customers to your site
- Help your prospects consider your solution to solve their problem
- Help your leads decide to do business with you

- You’re not the hero of the story. This isn’t about you. It’s about your customer (the hero) who has a crisis. He meets a guide (your company). And thanks to your product or service, he survives or thrives.
- The laws of human psychology apply to your target customer as well. Behind every rational purchasing decision is an emotion. Identify it and speak to it. Help your prospective customers out of confusion and into clarity. And remember to tell them what they need to hear (as opposed to what you want to say.)
- A one-size-fits-all video. We’ve already said it, but we’ll say it again. Your customers want to hear different things from you at different stages. What are the touchpoints? Where are customers going to come into contact with your video and how are you planning to get your video out there?
- Play rate — the percentage of people who played your video divided by the number of impressions)
- Clickthrough rate — the number of times your call to action is clicked divided by the number of times its viewed
- Conversion rate — the number of times your visitors completed your desired action divided by the number of clicks on your call to action
- Make your videos an interactive experience. Use smart CTAs and embedded forms.
- Increase SEO effectiveness. Finetune your meta info to make it easy for search engines to find you.
- Monitor performance. Keep track of your video views, clickthroughs and conversions, so you can optimize them accordingly.
- Build relationships. Record one-to-one videos directly from the CRM and send directly from email.
- Provide better customer service. Use videos to improve the service experience and provide helpful tips or troubleshooting advice.

HUG Haifa – SALES & MARKETING ALIGNMENT
By
Jonathan Cohen
, 08/08/2019
The HUG Haifa debut was a triumph. We gained insights from HubSpot's Stephen Fuery and BERMAD's Ofir Marx, which will advance our Marketing and Sales projects.
- 87% Of the terms sales & marketing use to describe each other are negative
- 20% - The amount of revenue increase companies with strong sales & marketing are able to achieve.
- I don’t know if the sales team is working my leads
- I don’t know the ROI of my marketing campaigns
- I’m getting too many leads and can’t prioritize them
- I don’t know what to do with these Marketing leads.
Service Level Agreement (SLA)
This is a commitment between Marketing & Sales to deliver on specific goals. How do you create an SLA? Glad you asked ?. Use Historical data to understand your goals, putting into consideration the common goals between the two teams. Ask yourself these questions as a roadmap to creating an SLA that serves both the marketing and sales teams:- How many MQL’s is Marketing creating?
- Are Sales working MQL’s?
- At what rate are MQL’s converting to Customers?
- What % of deals are attributed to Marketing?
Decide on future SLA’s and build reports to measure them, presenting SMART (Specific, Measurable, Actionable, Relevant, Timely) goals.
Let’s compare: Goal 1: I want more website visitors, leads and sales. But this is too general, what about? Goal 2: I need 20,000 visitors, 500 leads, 12 customers within 12 months in order to achieve our revenue goal of $600,000 from Inbound. Goal 2 is a SMART goal. It will give you a complete picture of what you want to achieve.Agree on Fit
This is a measurement of how well you could serve a lead if they were to become a customer.Segmentation:
Let’s divide segmentation into two parts:- Lifecycle stage: a way of categorizing where any given contact or company is within your marketing and sales flywheel.
- Lead Scoring: Lead scoring is a methodology used by sales and marketing to determine the worthiness of leads or potential customers by attaching values to them based on performance.
- Publishing professional blogs, case studies, and white papers
- Sending out nurturing emails to leads
- Posting on social media
- Using marketing automation to convert a lead to SQL
- Increase involvement in LinkedIn discussion groups
- Target campaigns in specific locations
- Blog in other languages
- Introduce Account Based Marketing activities.
Can Inbound Marketing Really Impact on Your Bottom Line?
By
Orit Oz
, 08/03/2019
Bermad, a kibbutz-based company manufacturing water control valves, built itself into a successful global concern from the ground up.
The conversation has changed: From top down to two-way communication
“Today, we can communicate directly with customers,” says Marx. “In the past, our way of communicating with customers was top down. HQ communicated to its subsidiaries, who communicated to the dealers, who in turn, communicated to the end users. We never got direct feedback, and even if we did, it had passed through three to four different hands and got filtered along the way. That’s changed. Now by publishing blogs, case studies, and white papers, sending out emails, and posting to social media, we have the ability to deliver messages directly to the end user and get feedback.“
Generating leads, assessing quality
Leads are collected on landing pages with targeted calls to action (CTAs). By asking qualifying questions, Bermad is able to assess the quality of the leads received. The results show that 35% are sales qualified leads (SQL), 30% are marketing qualified leads (MQL), and the balance are service requests, spare parts or vendors looking to sell the company something. In short: More than 60% leads are relevant enquiries.Key goals versus results
At the beginning of the process, Bermad set some goals:- Increase site traffic to 20,000 Moved from 12,000 to 20,000 website visitors per month in less than 2 years
- Generate 500 leads per month Approximately 200 leads per month now and it’s rising
- Added Revenue of $1,000,000 per year Reached $700,000 in 2017; anticipate higher in 2018

Are we getting it right?
The ability to speak directly to the marketplace and understand what they are interested in and what questions they ask, enables the company to understand whether they need to do anything differently.What’s next?
Marx believes that the awareness and exposure that is being gained is very important, and it’s only the beginning. There’s still much to be done, from increased involvement in Linked In discussion groups to targeted campaigns in specific locations, as well as blogging in other languages such as Spanish and Portuguese.Leveraging the power of marketing automation
The company is just beginning to benefit from the powerful marketing tools available on HubSpot including lead scoring and nurturing. Having tripled the amount of contacts, there is a wealth of potential customers to cultivate, taking them from the awareness and consideration stages through to making the decision to purchase.It takes time, effort and investment
Today, all Bermad’s divisions are involved, with 4-5 people at HQ contributing to content creation as well as support from professionals at the company’s various subsidiaries. Blogs are published on a monthly basis for all four segments (waterworks, irrigation, fire protection and building & construction), supported by email blasts, newsletters and ongoing social media posts. Campaigns are run to support product launches, exhibitions and special events. All marketing activities are integrated into Bermad’s CRM system, allowing the sales team to see a 360° view of potential customers and enabling them to close more deals. “Today, nobody asks why we are doing it,” notes Marx. “We’re just beginning to see the benefits.”How To Grow Your Business Using the Flywheel
By
Ilan Amit
, 23/01/2019
That’s when the real growth happens.



The Flywheel as a Growth Engine for Your Business
Funnels produce leads. What they don’t do is help you close the leads, keep your customers happy, or take advantage of the customers you’ve already acquired to help you grow. That’s where the flywheel comes into play and the inbound marketing methodology helps it spin.

Combining Funnels and Flywheels
While the flywheel represents your company as a whole, funnel charts can help you improve a particular aspect of your business performance, for example, your sales funnel. Analyzing it can help you understand where you’re losing customers along the way. When your entire company starts thinking about accelerating the flywheel as a whole instead of focusing on improving individual funnel metrics, major strides can be made. That’s when the real growth happens.Rebranding – so much more than just a logo or color palette
By
Miri Peled
, 19/02/2018
Rebranding – so much more than just a logo or color palette. What you'll need to do when rebranding.
Refresh or rebrand?
When rebranding, you can either refresh and improve your current branding or start over and create an entirely new one. No matter what you decide, the rebranding process involves a lot more than designing a new logo or changing your corporate color palette. Here’s what you’ll need to do:- Defining a clear rebranding strategy.
- Reanalyzing your company’s vision, mission and values.
- Conduct market research and competitor research including new players who may have popped up more recently.
- Research existing customers, potential customers and target audiences.
- Redefine your message.
- Create a new visual identity.
- Create new marketing materials.
- Relaunch your brand (internally and externally).
Spreading the news
The rebranding journey can sometimes be confusing for your employees and customers who have become accustomed to your existing brand identity. Use this as an opportunity to reconnect with them and clearly communicate during the process and after its completion. If you want the transition process to be a success, you should be as transparent as possible and clearly communicate these changes both internally and externally.Rebranding with OZ
At OZ, we understand the complexity of rebranding and our team has extensive experience helping our customers successfully navigate the rebranding process. We can use this experience to successfully guide you through it from planning through to implementation and beyond.10, 9, 8…. And counting down marketing trends for 2018
By
Orit Oz
, 18/01/2018
The New Year is here and we put together a countdown of marketing trends that will affect B2B brands in 2018!
10 – Visual content

9 – Big (big) data

8 – Authenticity

7 – Content and influencer networks

6 – Shift of focus from millennials to Generation Z

5 – Mobile, mobile, mobile

4 – Shift in KPIs

3 – Data protection

2 – Native ads and smart content

1 – Take advantage of the FOMO effect

Opportunities for Israeli B2B companies looking to China
By
Mike Golden
, 01/01/2018
Israel and China are a perfect match – China is an incredible opportunity for Israeli cyber-security, medical devices and artificial intelligence industries.
How to break into the Chinese market:
Understand the target customer and other stakeholders Find the right strategic partners to help you. Consumers in China are entirely different than what you are used to. They are on different channels, they have different expectations, and there are important cultural norms you’ll want to be aware of. A local team on the ground with the experience and tools to understand and effectively target customers is crucial to preventing big blunders. Regulatory concerns It is critical to spend time researching and understanding the regulatory environment prior to making any decision to enter the market. China has extremely strict laws protecting consumers, including quality, standards and other regulations covering most industries. Sensitive industries such as medical devices and pharmaceutical are especially strict. Trademark everything, immediately As soon as your product comes on the scene in China you can bet there will be copycats. We’ve seen it with big brands and small, if you don’t take trademarking seriously, you run the risk of expensive, messy and prolonged legal battles. Before talking to anyone, start the trademark process and make sure you own the corresponding Chinese domain names (.cn and .com.cn). Don’t assume what works in the West will work in China Look no further than eBay and Uber, two remarkably successful international companies that failed in China. Chinese consumers have different tastes, different expectations, different cultural norms and customs that are deep-rooted in society. On top of all of this is an unrelenting drive for innovation, which makes brands with a weak positioning strategy extremely vulnerable. If you take your brand to the China market and your messaging is unclear, or your branding is weak, there is a good chance your product or service will be copied and eaten up by a domestic brand. Find a decent Chinese name It doesn’t have to be a direct translation, or even exactly the same as the Western version. The Mandarin language is comprised of thousands of characters that all have a great deal of significance. Meaning there are lots of options for translations that can turn out great, or translations that can turn out… not so great. AirBnB fell prey to a naming mishap when they entered the Chinese market as 爱彼迎 (Àibǐyíng), which they explained means “let love meet each other” but to native Chinese this name conjures up images of a “love hotel”, and many complained that it is awkward to pronounce. Even if you think you’ve settled on a great name, test it, test it and test it again. Start with distribution and expand from there You don’t need to set up shop right away. After you’ve trademarked everything, going through a distributer to test the waters is a good way to enter the China market. Many SME’s in the medical industry routinely work with distributors to get their products into hospitals in China. Set up your website Number one piece of advice; put your Chinese website on a server in China or Hong Kong. Shrinking attention spans haunt every content marketer, so don’t lose your audience even before your beautifully, well-crafted home page loads. If you are hosting on a local Chinese server you are required to apply for the ICP license and this also means you need to have a local entity already organized. You’ll typically need to apply for an ICP license from the Chinese Government; this will lead to better search results on Baidu and allows you to run PPC campaigns. Don’t forget to make your website mobile optimized! In China more than 95% of Internet users are using their mobile phones to access it. Choose the right trade shows This goes hand-in-hand with understanding your target customer and stakeholders. There are hundreds of trade shows in China every year, with thousands of exhibitors. It can be tempting to try and get your foot in the door to as many as possible, but this will leave you out of budget and exhausted quickly. Can you team up with similar brands? Make connections with attendees beforehand? Enter social media with your big toe in the water With all the hype around WeChat in China, many brands are ready to dive headfirst and go all out for this mega-app, but take a step back. WeChat is completely different than Facebook, Instagram or any other typical social media platform you are familiar with using. It is important to set the right expectations, and the right strategy. Become well versed with the app, it’s functionality and it’s limitations before setting your KPIs. While it is important for brands to have a WeChat account, there may be other channels to investigate.Moo-ving it up a notch with user experience
By
Miri Peled
, 10/10/2017
To encourage Afimilk’s dealers to make more purchases online and to give them access to marketing materials, OZ designed an intuitive online partner portal.
Afimilk case study: partner portal
In the world of B2B, it’s really important to nurture partner relationships and find ways to make it easier for our partners and distributors to satisfy the needs of their (and our) end customers. In this manner, you can create a win-win situation where both your customers (distributors) are happy and their customers (end users) are happy with your brand. Recently, as part of our ongoing services for Afimilk – a global leader in advanced dairy management technology solutions – we created a unique and creative solution for its partners. With the goal of encouraging Afimilk’s dealers to make more purchases online and give them easy access to marketing materials, we designed an integrated and intuitive online partner portal. This portal provides end-to-end marketing and sales support, and an easy-to-use online ordering system. It includes three valuable tools that are also integrated with Afimilk’s ERP system:- Knowledge center – with marketing resources including brochures, presentations, and supporting materials to help dealers promote Afimilk solutions.
- Configurator wizard – builds price quotations tailored to customer requirements while promoting Afimilk’s preferred solutions.
- Market gate – intuitive online ordering system tailored for Afimilk partners to encourage online ordering.