The BL[OZ]
Moo-ving it up a notch with user experience
By
Miri Peled
, 10/10/2017
To encourage Afimilk’s dealers to make more purchases online and to give them access to marketing materials, OZ designed an intuitive online partner portal.
min read
Afimilk case study: partner portal
In the world of B2B, it’s really important to nurture partner relationships and find ways to make it easier for our partners and distributors to satisfy the needs of their (and our) end customers. In this manner, you can create a win-win situation where both your customers (distributors) are happy and their customers (end users) are happy with your brand. Recently, as part of our ongoing services for Afimilk – a global leader in advanced dairy management technology solutions – we created a unique and creative solution for its partners. With the goal of encouraging Afimilk’s dealers to make more purchases online and give them easy access to marketing materials, we designed an integrated and intuitive online partner portal. This portal provides end-to-end marketing and sales support, and an easy-to-use online ordering system. It includes three valuable tools that are also integrated with Afimilk’s ERP system:- Knowledge center – with marketing resources including brochures, presentations, and supporting materials to help dealers promote Afimilk solutions.
- Configurator wizard – builds price quotations tailored to customer requirements while promoting Afimilk’s preferred solutions.
- Market gate – intuitive online ordering system tailored for Afimilk partners to encourage online ordering.
Moving to a business-to-business-to-user mindset (B2B2U©)
By
Dina Gidron
, 10/09/2017
Communicate with both intermediary customers and patient-consumers in this new age of healthcare by transitioning to a Business-to-Business-to User model.
min read
We're entering a new age of healthcare, the "Social Health" era, where the focus has shifted to informed patient-consumers. With ever-increasing access to information, our patient-consumers are now empowered more than ever to make choices for themselves by researching and even shopping online for everything from health plans and doctors to medical equipment and insurance policies.
As the digital revolution disrupts the way we've traditionally done business in the medical and healthcare space, there is a need to communicate with both intermediary customers (payers) and patient-consumers. This means transitioning from a more traditional Business-to-Business (B2B) model into a newer Business-to-Business-to User (B2B2U©) model. Because at the end of the day, even if you aren't selling directly to your patient-consumers, you still need to engage with them to understand their challenges, meet their needs and ultimately create bottom-up demand for your brand.
This move to a B2B2U model starts with identifying your patient-consumers and gathering information about their challenges. Once you’ve identified them, you can then open up direct channels of communication with them, offer them valuable information and also show them how your services or products offer real value and help solve their challenges.
One of the challenges in this approach is making sure that you don’t compromise your relationship with your paying customers when you start communicating directly with your patient-consumers. This can be solved by involving them in the process and maintaining full transparency about your goal, that is, to raise brand awareness and drive demand (and not to sell directly to patient-consumers).
Interested in learning more about how you can create a win-win situation for both you and your intermediary customers?
It’s all about the people and building relationships
By
Miri Peled
, 09/08/2017
We worked together to develop a new visual identity that stands out in the global market and is also centered around Trendlines’ two foundational principles.
min read
Trendlines Group case study: rebranding and visual identity
As our clients grow and expand their global reach, we are committed to helping them tell the story that sets them apart while staying true to their authentic corporate values.
In the case of Trendlines Group – an innovation commercialization company that invents, invest in, and incubates innovation-based technology – global expansion and going public on the Singapore stock exchange were the main catalysts for looking to OZ for rebranding.
As we've been partnering with Trendlines for the last 20 years, it was natural that the company turned to us for support at this significant point of growth.
Against the backdrop of our long-term relationship, we worked together to develop a new visual identity that stands out in today's global market and is also centered around Trendlines’ two foundational principles:
In the case of Trendlines Group – an innovation commercialization company that invents, invest in, and incubates innovation-based technology – global expansion and going public on the Singapore stock exchange were the main catalysts for looking to OZ for rebranding.
As we've been partnering with Trendlines for the last 20 years, it was natural that the company turned to us for support at this significant point of growth.
Against the backdrop of our long-term relationship, we worked together to develop a new visual identity that stands out in today's global market and is also centered around Trendlines’ two foundational principles:
It’s about the people AND building relationships
Because Trendlines Group’s hands-on investment approach and commitment to improve the human condition through innovation are inseparable parts of the company's character, the refreshed visual identity rests strongly on these principles. The result – a new compelling brand and visual identity – was launched at Trendlines’ 7th Annual Trendlines Company Showcase attended by hundreds of biomedicine industry professionals from around the world, and sponsored by companies worldwide.
Inbound for Medical & Healthcare Companies Event
By
Miri Peled
, 23/07/2017
We held an Inbound for Medical & Healthcare Companies event where industry experts shared multiple insights on marketing for medical and healthcare industries.
min read
On 21 June 2017, we held a successful Inbound for Medical & Healthcare Companies event for over 50 attendees.
At the event, industry experts shared the following insights on marketing for medical & healthcare companies:
- Matt Brown, HubSpot Specialist from Boston – US Trends in Healthcare Marketing
- Dina Gidron, VP Strategy at OZ – Opening New Channels of Communication
- Mickey Nave, Corporate Marketing Director at Lumenis – Medical marketing: generating leads that your sales team will love
- Bat-chen Grinberg, Founder of MC Forum – Digital tools that reduce your work overload
- The age of “Social Health”. The combination of healthcare reforms, the age of consumerism and mobile technology is creating the perfect climate for change in healthcare.
- We see YOU, we know YOU, we understand YOU, we want to help YOU. The digital revolution is transforming the way we do business as we shift from a Business-to-Business (B2B) to a Business-to-Business-to-User (B2B2U©).
- Patient-consumers are the center of the universe. As patient-consumers become the single most important factor in this new era, we need to open up direct channels of communication with them to understand their challenges, increase brand awareness and create bottom-up demand.
- Trends in medical and healthcare. Patient-consumers are avid researchers; marketers are targeting patient-consumers AND payers; digital channels are overtaking traditional marketing channels; and digital content is key to the decision process.
- Brands must recognize social health and deliver value across the full spectrum to drive leads, convert prospects to customers and keep them loyal.
- Inbound marketing and content marketing are well-suited to the medical and healthcare industry as it promotes targeted communication, trust-based decision-making, long-term relationships, and thought leadership and industry expertise.
