May 14, 2017

In today’s digital age, we tend to focus a lot on online marketing (also known as Inbound marketing), which includes the use of social media, email marketing, and other online platforms to communicate with our customers.

Integrating online and offline marketing

With all of this focus on online marketing, we tend to think that we should invest all of our energy in our online presence. But it’s not that simple as customers don’t only spend their time online. While online marketing is crucial to growth and success, you need to also engage your customers using offline methods – especially in B2B industries where long-term relationships with customers are crucial to success.

A good way to understand this is to compare it to the use of social media in our personal lives. Most of us frequently share personal information about ourselves, our families, our hobbies, and more, on social media platforms. Despite the fact that these platforms seem to “replace” direct relationships, that’s not usually the case, and most of us still make a lot of effort to meet with our families and friends on a regular basis to nurture our inter-personal relationships.

If we apply this example to business, we can build well-balanced marketing strategies by combining the use of social platforms to share knowledge with potential customers and build their trust, with inter-personal, offline interactions.

Integrating online and offline marketing

Not mutually exclusive

Using both online and offline marketing doesn’t mean that you need to create separate strategies for each. Instead, you need to create the right marketing mix for your company and field where your offline marketing strategy is actually complemented by your online strategy, and vice versa.

Here are some examples:

1. Trade shows

Trade shows may be traditionally associated with “offline” marketing, but you can leverage your investment in them by using a digital strategy to promote your company’s presence at the event. This can be done through digital ads, social media campaigns, landing pages, calls-to-action, and even webinars or videos talking about the upcoming event and where to find you. These promotions can be used to both promote your business in general, and to set up meetings or collect quality leads.At the event, you’ll be able to meet these potential customers (and other) face-to-face and most importantly, to follow up after the event based on what they told you about their specific needs. Again, the follow-up communication can be done through both direct communication and digital communication such as newsletters.

Read here about the online approach to event marketing>>

2. Samples to customer

Offer potential buyers and distributors that leave their contact details via digital platforms free samples of your products (where relevant) or promotions. In this manner, you can collect quality leads from customers, communicate with them directly to get them to try your products, and continue to engage with them through online campaigns. You can also use geo-driven campaigns to attract potential buyers and then refer them to local points-of-sale.

3. Digital campaigns and demos

Use digital campaigns and landing pages to encourage potential buyers to leave their information and then call them to set up a live demo of your product. You can continue to nurture the relationship with these potential buyers after the demo through a combination of offline and online marketing techniques.

4. Join social media groups

Join and contribute to social media groups in your field, use them to increase your brand awareness, and look out for offline networking initiated by these groups, including impromptu meet-ups and offline conversations. You can also initiate such offline events in order to meet potential leads face-to-face.

The best of both worlds

So the answer is yes – you should DEFINITELY still speak to your customers face-to-face, and communicate with them in every way possible to secure and nurture long-term trust and relationships, and meet their specific goals and needs.

To get the most out this combined approach, make sure your brand promise, messaging, and visual language is consistent across all platforms so that your potential buyers and promoters recognize you wherever you are.

Topics:

Interested in more?

seo to geo

From SEO to GEO: How to Make Sure Your Content Shows Up in AI Engines

By 
Einat Talal-Cohen
, 29/06/2025

Your brand is more than just a logo - it’s a powerful strategic tool. Discover how CEOs can leverage branding to build trust, differentiate, and drive business growth.

min read

SEO to GEO marks a new phase in online success. For years, success online meant ranking high on Google. And that’s still true - but search itself is expanding. Today, visibility doesn’t stop with search engines.

It also means showing up in AI-generated answers from tools like GPT-4o, Gemini, and Claude.

Here are some facts you need to know:

  • 67% of technical queries never make it to Google
  • They’re being answered instantly by ChatGPT, Claude, or Perplexity
  • Google’s AI Overviews now appear in ~13% of all searches - up from 6.5% in January 2025
 

If your brand isn’t part of those answers, you’re invisible to a growing share of your market.

Search behavior is evolving:

  • Queries are longer (23 words on average, not 4)
  • Sessions are deeper (lasting around 6 minutes)
  • And AI engines don’t just search - they remember, reason, and respond with personalized, conversational synthesis

SEO still matters. But it’s no longer enough on its own. That’s where GEO - Generative Engine Optimization - comes in: the next evolution in making sure your content gets seen wherever people search for answers.

Here’s how to start positioning your content to show up where it matters most:

5 Ways to Optimize Your Content for AI Engines

1. Build Topical Authority, Not Just Keyword Lists SEO taught us to chase keywords. GEO rewards expertise. AI engines prefer trusted sources that consistently publish valuable content on specific subjects. What to do: Create content clusters. Go beyond isolated blog posts and build topic ecosystems: guides, FAQs, thought leadership pieces, and deep dives.   2. Write Like You’re Explaining It to a Smart Friend AI engines favor content written in a natural, conversational tone. If it reads like stiff marketing jargon, it’s likely to be ignored by LLMs. What to do: Break down complex topics clearly and simply. Use questions, summaries, and direct answers. Write to inform, not impress.   3. Format for Easy Extraction AI engines love content that’s easy to lift, quote, and summarize. Dense paragraphs are ignored - clarity wins. What to do:
  • Use H2s and H3s properly
  • Add bullet points and numbered lists Start with a TL;DR or summary whenever possible Think: Could ChatGPT easily use this paragraph in an answer?
  4. Build Trust with Credibility Signals AI models look for trustworthy, well-sourced content to avoid hallucinations or misinformation. What to do: Use expert bylines, cite credible sources, include data, and showcase expertise. Think “thought leader,” not “content farm.”   5. Optimize for Zero-Click Visibility People may not click anymore - they may just read the AI’s answer. Your goal is brand visibility in the answer itself. What to do: Include brand mentions, URL citations, or phrases like:“According to [YourBrand].com…” Help the AI connect your expertise to your name.

Final Thought: Be Part of the Answer

SEO isn’t dead. It’s evolving.  GEO is the next layer, giving your brand the power to show up not just in search engines but in the AI-generated answers people increasingly trust.
Read More
Your Brand Is a Strategic Asset

Your Brand. Is it a Strategic Asset in the CEO Toolbox – or Lost Opportunity?

By 
No items found
, 05/03/2025

Your brand is more than just a logo - it’s a powerful strategic tool. Discover how CEOs can leverage branding to build trust, differentiate, and drive business growth.

min read
Here's a surprising fact: Many CEOs still see branding solely as a marketing function, overlooking its potential and missing a major opportunity.

Your brand does more than create awareness — it's an engine of influence

A smart branding strategy connects your company's vision, unique value proposition, core values, and business goals. It answers a critical question: How does your company want to be perceived by all your stakeholders – within your company and beyond your walls to your target audiences?

3 Key Branding Principles Every CEO Should Adopt

1. Your Brand = Your Reputation Your brand is what people think of you. Your brand strategy defines what you want them to think. It's a long-term process, and while it's not possible to control every aspect of perception, clear and consistent messaging helps shape a positive reputation and build lasting influence. 2. Branding + Marketing = A Winning Formula "Marketing is asking someone on a date. Branding is the reason they say 'Yes!'" Your brand is much more than just a marketing tool—it's a strategic asset that can drive our business success. To get more people to say yes—whether they are customers, employees, or investors—your brand must be:
  • Relevant to their needs
  • Differentiated from your competitors
  • Inspiring and compelling
3. A Brand Is a Promise—and Promises Must Be Kept Each time someone interacts with your company, you have a chance to show them you mean what you say. That's why every interaction with your company should reinforce your brand’s promise.
  • Your employees are the face of your brand every single day. They bring your promise to life through their words and actions.
  • When customers use your products and services, they're testing your promise over time. Each positive experience builds trust and reinforces why they chose you in the first place.
  • Your digital touchpoints, from customer dashboards to online shopping, are opportunities to make your customers' lives easier and show them you understand their needs.
  • The partners and distributors who work with you are extensions of your voice. When they speak to customers, those customers hear your promise through them.
  • Your support team does more than just solve problems—they turn satisfied customers into advocates who will share your promise with others. What others say about us is more powerful than what we say about ourselves.

B2B Branding—A Challenge and an Opportunity

B2B branding navigates long and complex sales cycles, interacts with multiple decision-makers from different generations, and has a strong focus on technology and sales, which often doesn't prioritize marketing. When you manage the customer journey strategically, branding becomes a powerful opportunity—building trust, differentiating your company, and fostering long-term relationships with your customers. A Strategic Brand Accelerates Your Business Whether your goal is converting leads into customers, attracting top talents, or driving organizational changes, leveraging your brand helps you achieve it intelligently and elegantly. Great brands don’t just sell products—they bring people together around something bigger and more meaningful. Ultimately, people seek meaning. What is your brand doing to provide meaning to your customers?
Read More
OZ Blog DesignSystem Blogimages 2025 v1

How Can a Design System Help Anyone Working on Your Brand?

By 
Naomi Lifshitz
, 13/02/2025

A Design System ensures brand consistency, saves time, and unifies teams worldwide. Learn how top companies use it to streamline workflows.

min read
Imagine this scenario: You’re a marketing manager in a global company. Your company operates in various markets, and you have different teams producing marketing materials—creating a landing page in England, designing an app interface in the U.S., and crafting a digital catalog in Germany. Now think about the outcome: The logo appears differently in each country, the colors aren’t consistent, and the font in the German catalog doesn’t match the brand identity you’ve spent so many resources developing. It doesn’t just look unprofessional—it sends a message of inconsistency and unreliability to your customers.

The Solution: A Design System

A Design System is the key to turning these processes into seamless, efficient, and most importantly—consistent ones. Instead of every team “doing their own thing,” a Design System provides a clear set of rules that define how your brand should look and behave—across all markets, platforms, and marketing materials. A Design System includes a variety of elements designed to create a unified and consistent user experience. Key components might include buttons, icons, fields and labels, principles for visual design, and user interaction guidelines. Together, these elements form a framework that ensures consistency, accessibility, and efficiency in digital products.

Real-World Example: How It Works

Let’s say you’re launching a global campaign for a new product. With a Design System:
  • Your team in Eastern Europe and Western Asia all use the same UI components, colors, and typography.
  • The UK team builds a landing page following predefined guidelines.
  • Designers in France create a marketing brochure that feels like an integral part of the same brand.
  • In Israel, the team developing the app adds a new feature—without breaking the design language.

The result: A consistent user experience across all channels, which strengthens trust in your brand and saves work hours (and headaches).

Why Is This Especially Important for Global Companies?

For companies with diverse teams worldwide, a Design System is not just a design tool—it’s the glue that unites all the different parts of the brand under one umbrella. Here are some pain points a Design System solves:
  • Inconsistent Colors: When each team chooses different brand shades, it creates a sense of unreliability for customers. With a Design System, there’s a predefined color palette for everyone.
  • Wasted Work Hours: Instead of every team reinventing the wheel, they use ready-made components that save hours of design and development.
  • Fragmented User Experience: A digital product that behaves differently in every country alienates users. A Design System ensures uniform functionality and appearance.

The Secret of Leading Brands

Google, as in many other aspects, was one of the first to take the concept of a Design System to the next level and make it accessible to everyone. With the launch of Material Design in 2014, they introduced a highly organized and detailed approach to interface design—with clear rules, simple guidelines, and ready-to-use components. Google was one of the first to lay it all out, making its Design System one of the most influential in the industry. Today, every leading global company—like Uber, Porsche, Apple, and more—uses a Design System to maintain brand consistency across platforms, from websites to apps. These companies don’t hide it; on the contrary, they showcase their systems proudly and in a clear, user-friendly way. It’s not just a tool; it’s a clear message: This is a company that knows what it’s doing. Take, for instance, Mailchimp’s Design System. Everything is neatly organized and clear. You can easily navigate between components, view the code for each element, and even get important notes for design and development. Everything is accessible and open to everyone. Another great example is Shopify’s Design System, Polaris. It offers a broad knowledge base on using interface components, visual elements, content, and design language—all aimed at helping create a better user experience and a more successful product.

Now It’s Your Turn

It’s time for you to take this step too. Want to discover how a Design System can work for you?
Read More